PRIVACY POLICY

We may collect information that you provide directly to us, including:

• Name
• Email address
• Billing and purchase information
• Country or location information
• Communications sent to our customer support

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and interactions with our website.

Payment information is processed by our payment providers. Prime Shape does not directly store your complete credit or debit card details.

We may use your personal information to:

• Process and manage your purchases
• Provide access to purchased digital products
• Provide customer support
• Send information related to your purchase
• Improve our website, products, and services
• Analyze website performance and user experience
• Prevent fraud and maintain security
• Comply with applicable legal obligations

Marketing communications will only be sent where permitted by applicable law.

Our products may be sold and payments processed through Hotmart.

When you make a purchase, Hotmart may collect and process personal and payment information according to its own privacy policy and legal obligations.

Prime Shape does not directly store complete payment card information processed by Hotmart.

Our website may use cookies and similar technologies necessary for the website to function properly.

With your consent, we may also use optional cookies for analytics, advertising, and performance measurement.

Where required by applicable law, non-essential cookies will not be activated until you provide your consent.

You may reject non-essential cookies or change your cookie preferences at any time through the cookie settings available on our website.

We may use advertising and measurement technologies provided by Meta and other service providers to understand the effectiveness of our advertising campaigns and how visitors interact with our website.

These technologies may collect information about your browser, device, website activity, and interactions with advertisements.

Where consent is required by applicable law, advertising and tracking technologies will only be activated after you have provided the appropriate consent.

We may share personal information with trusted third-party service providers when necessary to operate our website and services. These may include:

• Payment and checkout providers
• Website hosting providers
• Analytics providers
• Advertising and marketing platforms
• Customer support and technical service providers

We do not sell your personal information.

We may also disclose information when required by law or when necessary to protect our rights, users, or services.

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy and to comply with applicable legal, accounting, tax, or regulatory requirements.

We use reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online service or method of electronic storage can guarantee absolute security.

Depending on your location and applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information in certain circumstances
• Restrict certain processing
• Object to certain processing
• Request data portability where applicable
• Withdraw your consent at any time where processing is based on consent

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

You may also have the right to lodge a complaint with the relevant data protection authority.

To exercise your privacy rights, contact us at primeme.fit@gmail.com.

Our website may contain links to or integrations with third-party websites and services.

These third parties have their own privacy practices and policies. Prime Shape is not responsible for the privacy practices of independent third-party services.

We recommend reviewing their privacy policies before providing personal information.

Our services are not intended to knowingly collect personal information from children in violation of applicable data protection laws.

If we become aware that personal information from a child has been improperly collected, we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time to reflect changes to our services, technologies, business practices, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.